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- PublicaciónAcceso abiertoPrototipo de innovación tecnológica para crear una aplicación móvil conformada por una comunidad de profesionales en psicología y sus diferentes ramas con usuarios que requieran de un servicio, asesoría y consultas preventivas(Bogotá : Universidad Externado de Colombia, 2019., 2019) Bernal Marín, Diego Ricardo; Ripe Martínez, Myriam; Henao Suárez, Juliana; Colin Salgado, MónicaThis project aims to design a prototype of technological innovation to create a mobile application, which serves as a platform to communicate to professionals of the different specialties offered by psychology with people who require this service. The application will allow you to interact with users who take the service in different ways to perform consultations and treatments. When implementing this prototype it is sought that the user experience is friendly and intuitive, so the application will be leveraged in the use of technologies such as natural language processing (PLN), Artificial intelligence (Al), machine learning, Big data, the use of the internet as a means of transmission, and the internet of things (loT), facilitating contact with professionals quickly and quickly. Preventive consultations, counseling and coaching will be offered, among other services focused on mental health, reducing intermediation costs for those involved, achieving immediacy in access to the service and confidentiality. In this prototyping the step-by-step interaction is presented by contacting a professional who delivers answers to questions via chat as an added value, using tools such as video calling, which allows connection from anywhere in the city and receiving home visits.