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- PublicaciónAcceso abiertoManual de aseguramiento para la operación de Colombia Móvil en Suppla, desde el arribo a depósito habilitado hasta el alistamiento para despachos(Bogotá : Universidad Externado de Colombia, 2018., 2018) Martínez Marín, Erika Marcela; Duarte Salcedo, Lisseth Alexandra; Alzate, Juan DiegoThe risk is implicit in all the activities made by any company; it is up to the manaagers decision to assume, transfe; or reduce the impact that is generated by the consequences of these. This paper is about the possible risks in Colombia Movil Company's operation, from the arrival of the cargo without clearance to the authorized warehouse of Suppla, until the cargo's pick up and packages to be dispatched. It is developed from the parameters set up by NTC-1S0 28000 and NTC-1S0 31000 norms, for the approach of the model to be applied, and the field work was done through collecting evidences of the collaborators that allowed the approach to the process. Suppla from risk management defines the strategies that are applied as a company for risk management, which are previously validated and approved by the board of executive committee, in addition to verifying the importance to the customer's needs related of time and costs.