Maestría en Gerencia Estratégica de Tecnologías de Información
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Examinando Maestría en Gerencia Estratégica de Tecnologías de Información por Autor "Amado Hernández, Dora Stella"
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- PublicaciónAcceso abiertoPropuesta de estructura, roles y responsabilidades para el grupo interno de trabajo de servicios tecnológicos en la Dirección de Gestión de Información y Tecnología del Ministerio de Relaciones Exteriores, enmarcado en gobierno TI(Bogotá : Universidad Externado de Colombia, 2018., 2018) Amado Hernández, Dora Stella; Fernández Rodríguez, Dema Consuelo; Rivera Lozano, MillerThis research project was based on the definition of the structure, roles and responsibilities of interna! Technological Services Working Group at the Direction far lnfarmation and Technology management of the Ministry of Foreign Affairs, searching far a way to adjust the interna! organization in arder to organize the activities carried out by the internal Technological Services Working Group and to diagnose the current state of the procedures implemented by this coordination. The project was methodologically outlined through structured interviews, as tools far qualitative research, in arder to diagnose the level of maturity and strategic ruptures, with respect to the IT4 + management model. As a result, current state of IT management and components requiring most capacity and effort were identified by people of the interna! Technology Services group. By applying methodological instruments and analysis of these, is presented a proposal far structure, roles and responsibilities far internal Technological Services Working Group at the Direction far lnfarmation and Technology management of the Ministry of Foreign Affairs, lncluded in IT government.